Privacy policy
Privacy Policy
This Privacy Policy explains how JJ Mithika Foods, operating the Crunchy Makhana website, collects, uses and handles information when you browse our website or place an order.
Information We Collect
Depending on how you use the website, we may collect information such as your name, email address, telephone number, billing details, delivery address, order information and information you provide when contacting customer support.
We may also receive technical information associated with your use of the website, such as browser, device and website interaction information.
How We Use Information
- To process and fulfil orders.
- To arrange delivery of purchased products.
- To communicate with you about orders and customer support.
- To respond to questions, complaints and service requests.
- To maintain and improve the website and customer experience.
- To meet applicable legal, regulatory and accounting requirements.
Payments
Payments may be processed through third-party payment providers. Payment information is handled by the relevant payment service provider according to its own terms and privacy practices.
Delivery Partners & Service Providers
We may share information necessary to fulfil your order with logistics companies, delivery partners, technology providers, payment processors and other service providers involved in operating the website and delivering your order.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, understand website usage and improve the browsing experience.
Communications
We may contact you using the details provided by you for transactional communications, order updates, customer support and other service-related communications.
Data Security
We take reasonable measures to protect information handled through our website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
Information may be retained for as long as reasonably necessary for order fulfilment, customer service, business records, legal obligations and other legitimate business purposes.
Your Rights
Depending on applicable law, you may have rights relating to your personal information, including rights concerning access, correction or other permitted requests.
Requests may be sent to infosassmi@gmail.com .
Your Information Matters.
We use customer information primarily to provide the services you request, fulfil orders and support your experience with Crunchy Makhana.